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Should I send the item back to the seller if it fake. Or you can return the...

Should I send the item back to the seller if it fake. Or you can return the money without sending item? To Answer Now …

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Escalated dispute

I have an order of the number:60624750565949 and the dispute was escalated from month ago and still now i didnt get my product nor an explanation. im...

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What do I do after open dispute? I'm trying to get a refund...

The supplier told me to contact them asap.I wasn't able to contact them right away, and now it seems they do not have a business account anymore....

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change an escalated dispute

How can I change the details of an escalated dispute. The dispute shows the refund amount the buyer stated, not mine. To Answer Now …

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seller serve wrong trackings and don't refund

Hello, could You help me with an advice. I placed an order with a seller. The tracking served from the beginning was incorrect. The buyer protection...

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Is replacement of item coverred under buyers protection?

I had purchased a watch, on receipt i noticed some defects. I demanded full refund and offered to return of the watch. Seller refused the dispute and...

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the dispute will be closed in your proposal

Hello, I ordered a t-shirt on Feb, 22 2014 and the seller sent me a tracking number which shows that the order is already delivered on November, 26...

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many products I have not received, and I want a refund from them.

I have paid a lot of money for some products, and never received many of them. What can I do to get refund that I am supposed to have, because I am...

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DISPUTE ESCALATED FOR TOO LONG

Hello, I have a dispute escalated for over a week and still didn't received my money. The item i ordered is still in China customs and that is...

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refund on returned item

The goods were returned by the customs to the seller, but it's been two months already, so the purchase protection is ended,there is tracking number,...

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Supplier stopped communicating with me did not send goods.

I have not received your goods and refund. Order no. 61861668140968 To Answer Now …

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Orders Refund

My order number is 60515526018583. 2013-12-21 Escalate Dispute but problem is still not solved. please help me !!! To Answer Now …

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seller not responding

Hi. its been two months and I didn't get the item. I tried to contact seller but he is not responding. To Answer Now …

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Refund completion

I I need to complete refund trasaction. I've escalated a dispute and return goods to seller, but I don't see where I can enter tracking number on the...

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Opened Dispute, how long I will wait for refund?

I recived broken phone and open dispute because seller didn't respond my messages. I'm curious how fast I will get refund. When I accept dispute or...

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Never Received item and refund

Hi, Has anyone can help me how to process a never received item (and the refund also)? I made a purchase and the payment about Dec 2013/Jan 2014...

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Money do not return

Hello, I have not received my order. It's been over 2 months. Dispute sharpened 04/28/2014. I do not write about the decision and do not return the...

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Escalated dispute

Hello! I have escalated dispute #415452266. How long should i wait a decision about my dispute? To Answer Now …

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Close dispute

Hello. My argument has been completed with the condition of partial refund. Received a letter about the refund. Where the funds...

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Seller didn`t send the product, what about coupon?

Hi all, Can anyone help me on the following ? On March 25th (Shoping Festival) I used a 30$ coupon (which I bought for 1$) but the seller did not...

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