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Whats Going on

Hi People I ordered Wedding Invitations Start of January Sell told me It was chinese New Year so Cant Send well now there back they wont send as its...

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i want a refund

how do they refund me using credit card ? i didnt get a refund and my order is canceled Answer: Dear sirs, I have placed an order No.1006877059 and...

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Time is running out and the goods are not shipped

Time is running out and the goods are not shipped, the seller does not respond. What should I do? Abort the transaction or it will stop...

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I asked for refund have not got reply

I have asked for a refund for product number 1006088822, and 1006088821. I have not heard anything back To Answer Now …

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refund not happening

am i the only one battling to get my refund Answer: You got your money back? Jan 18 Since I'm waiting. Not respond, what should I do?

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unresolved dispute

How do I speak to a real person regarding an unresolved dispute? Alibaba has provided me with both inaccurate and untruthful information regarding a...

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Claimed my supplier, but still no refund?

Hello, my name is Roman Socovka, I am a owner of an account on aliexpress.com My Account information: Email: ennsdorf@hotmail.com All handles...

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After the cancellation of an order for how long is a refund?

After the cancellation of an order for how long is a refund? When I see money on my card? Answer: http://help.aliexpress...

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How could I get refund

The supplier of my order failed to delivery. How will Aliexpress refund my payment to me, while I paid them by credit card? To Answer Now …

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About refund

I received a wrong goods and I asked seller to send a right one or make refund on 24th March. I sent a pictures of evidence to seller and dispute...

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Am I right in requesting a refund?

I ordered a Tablet PC from AliExpress and received it this week with the screen completely shattered. i submitted a request for a refund or...

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i want a refund

i bought brazilian hair from one of the dealers on this site. when the hair came it wasnt good quality the color of the hair was wrong. the wave that...

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Disputing an order?

It has been six days since I recieved my incorrect orday, yet I cannot find a way to open a dispute on this website. Answer: 1st talk to the...

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Aboute Order Number:1006267786

I have not returned the money and did not send a cook. I wrote in the e-mail technical support of aliexpress, but they did not respond. What can I do...

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refund for non shipped items

Hi there, I'd like to ask if anyone can help me with this questions: If I have to cancel the order, because seller didn't ship the item, do I have...

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After cancelling a order how long does it take for the money to get back on...

I cancelled a order and im wondering how long it will take for the money to be refunded back? To Answer Now …

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Aliexpress is processing my refund for an order but i no longer have that...

My question is that i won a dispute and aliexpress is processing my refund but the credit card i used to purchase the item i have lost. The bank...

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Cancelling order

i got this reminder: This order will be automatically cancelled if the supplier does not ship your order within: 4 days 11 hours 8 minutes ...

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BUYER PROTECTION PROGRAM IS VERY BAD AND LIE SERVICE!!!

I BUYED FROM NON HONEST SUPPLIER AND NEVER GET MY GOODS BECAUSE SEIZED BY CUSTOMS ( COUNTERFEIT) . I ASKED ALIEXPRESS FOR REFUND AS GARANTED INTO...

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I am being given an option of full or partial refund. However, no link has...

I had escalated a my case to Alibaba and provided them evidence. They have given me two options of getting a full refund of 100% or a partial refund...

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