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Refund issue

Hello I have opened dispute and requested refund with a case number : 411303435. It says it will be evaluated after 2 days, but it is about a month...

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Seashine Beauty will not refund my money

I sent this company their hair back a long time ago (December 4 2012) and I STILL have not received a refund for the hair. I have messaged every...

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DISPUTE IN PROGRESS

WHEN WILL MY DISPUTE BE SOLVED. I HAVE MADE THE PAYMENT BUT NOT RECIEVED THE PRODUCTS. Case Number:411240559. WHAT AM I WAITING FOR TO GET THE REFUND...

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Cancel & Get a full refund

I bought a smartphone from China 9 days ago, from a well-rated seller which was offline. The info I found in your site said that my payment was...

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When rassotryat my claim!

November 7 i will order hoodie - price $ 14.99. http://www.aliexpress.com/snapshot/206017749.html Shipped the order on November 10...

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What does Amount (in the Action colum) mean and how long does a refund take?

Hi last week I bought a dress that said $1 Price and $0 Shipping but then in the Action parte, in amount it said $26, if already canceled the order...

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dispute processing

I escalated the dispute 13/03/2013. The reason of dispute was returning the parcel by Russian post. I added as evidance printscreen from website with...

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Partial refund on Order NO: 1113788788

Hi, I have ask to hua yao seller of Order NO: 1113788788. To make a partial refund into a dispute, the seller opends another conversation in...

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Refund didn't arrived from Escrow protction

Claim is open dispute & Claim that was escalated, for already 4 month, order:1018069396 as I didn't received my order items. System keep report ...

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Escalate my disput

Hi, i haven't received my item, i open a case, how i can escalate disput and take my money back, i can't wait so musch 2 weaks+ 40 days and 40 days...

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Waiting for aliexpress reaction too long.

Have a problem with order. Supplier didn't sent the item, because didn't have required size in stock, so he asked to open a displute to return the...

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Seller don't to send my order

I cash with order the item and shipping. Status "Awaiting Shipment". But seller don't to send my order as it turned out. Seller prepered for a full...

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Refunds, Disputes & Dodgy Aliexpress

Hey, I have recently opened two dispute cases. The seller is 100% happy to refund me, however the aliexpress process is not completing the dispute....

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dispute scaleted for more than 2 weeks

Hi!I have opened a dispute on Apr. 04 2013 Order NO: 1110726282 because I haven't received an earring and the dispute has been scaleted because the...

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escalate order

i ordered 3 items from the same seller, at once. i didnt recievd any of them pricy items. so i escalate order, its been more than a week and still...

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What about my dispute

I escalated my dispute in 2013-04-06. I have no answer a month later. When will resolve this and I get a refund? Case Number: 411567829 ...

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Order NO: 1111657437

hi, i have escalated the dispute and have no reply neither from the supplier not from the aliexpress team. please help tu refund, i havent still...

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Dispute question

Hello. Seller asked me wait for 15 days and close the dispute. (order 1110502115) If I close the dispute now and wouldn't get my parcel in 15 days,...

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Fake tracking number, refund?

In 22/01/2013 I bought from the supplier Lucy Chen and she put a tracking number that was tracking nothing. About 19/03/2013 I opened dispute then...

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How long do AlIExpress take to view a dispute?

Hi i put a dispute in on the 7th May and aliexpress still havent viewed the case??? How long do they take to view it? To Answer Now …

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